Terms of Service
1. Agreement to Terms
These Terms of Service apply to your access to and use of gorlivo.com. This website is operated by Exampleone. By visiting our website, placing an order, creating an account, or using any service offered through our website, you agree to comply with these Terms of Service.
2. Website Products
We sell jerseys, sports apparel, and related sportswear products. Product availability, colors, sizes, images, descriptions, and prices may change from time to time. We try to display product information accurately, but minor differences in color, fit, fabric texture, or display appearance may occur due to screen settings or production batches.
3. Eligibility to Use the Website
By using this website, you confirm that you are at least the age of majority in your location, or that you are using the website with the permission of a parent or legal guardian. You may not use this website for unlawful, fraudulent, abusive, or unauthorized purposes.
4. Account and Customer Information
You agree to provide accurate, complete, and current information when placing an order or contacting us. You are responsible for keeping your account information, email address, shipping address, and contact details up to date so that we can process your order and provide support.
5. Orders and Acceptance
After you place an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order if there is a pricing error, inventory issue, suspected fraud, payment problem, shipping restriction, or violation of these Terms of Service.
6. Pricing and Currency
All prices and order totals are charged in United States Dollars (USD). Prices may change without prior notice. If your payment account uses another currency, your bank or payment provider may apply exchange rates or additional fees, which are not controlled by Exampleone.
7. Payment Terms
Payment must be successfully authorized before an order is processed. We accept the payment methods shown at checkout, including major card payments, digital wallet options, and PayPal where available. For payment methods, payment security, failed payments, disputes, and refund-to-original-payment rules, please review our Payment Policy.
8. Payment Security and Fraud Review
Payments may be processed by third-party payment service providers such as Stripe and PayPal. We do not store full card numbers, CVV codes, or complete payment credentials on our servers. We may review transaction, order, shipping, and customer communication records to help prevent fraud, unauthorized transactions, or payment disputes.
9. Shipping and Delivery
We provide delivery services to the United States, Europe, Australia, and the Rest of the World, subject to carrier availability and checkout confirmation. Shipping fees, delivery estimates, processing time, tracking, signature rules, customs, and damaged package reporting are explained in our Shipping Policy.
10. Address Accuracy and Delivery Risk
You are responsible for providing a complete and accurate shipping address. If a package is delayed, returned, lost, or delivered incorrectly because of an incomplete or inaccurate address, we may not be responsible for free reshipment or refund. Once tracking shows delivery to the address provided at checkout, the order may be considered delivered.
11. Returns and Refunds
Return and refund requests are subject to our apparel return standards, including return period, item condition, return authorization, return shipping responsibility, and refund processing rules. Approved refunds are returned to the original payment method within 7 business days after approval. For complete details, please review our Refund & Returns Policy.
12. Apparel Return Conditions
Jerseys and sports apparel must meet the return conditions stated in our Refund & Returns Policy. Items generally must be unused, unworn, unwashed, unaltered, and returned with original tags, packaging, and included accessories. Custom-made or personalized items may not be eligible for return unless there is a verified quality issue.
13. Product Use and Care
You are responsible for using and caring for products properly after delivery. Damage caused by misuse, improper washing, alteration, excessive wear, accident, or failure to follow product care guidance is not considered a product defect and may not qualify for refund or replacement.
14. Privacy and Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. The Privacy Policy explains what information we collect, how we use it, how payment and shipping data may be shared with service providers, and how we protect customer data.
15. Intellectual Property
All website content, including text, images, graphics, product presentation, design elements, logos, layout, and other materials, is owned by or licensed to Exampleone unless otherwise stated. You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without written permission.
16. Prohibited Uses
You may not use the website to commit fraud, submit false information, interfere with website security, upload malicious code, violate intellectual property rights, abuse promotions, make unauthorized purchases, attempt chargeback abuse, or engage in any activity that violates applicable laws or these Terms of Service.
17. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, hosting, marketing, fraud prevention, and customer support. These third parties may have their own terms and privacy practices. We are not responsible for third-party websites, platforms, or services that are not controlled by us.
18. Limitation of Liability
To the fullest extent permitted by law, Exampleone is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, payment services, shipping services, or third-party services. Our total liability for any order-related claim will not exceed the amount paid for the product involved in that claim.
19. Governing Law and Court Jurisdiction
These Terms of Service and any dispute arising from your use of this website, your purchase, payment, shipping, return, refund, or related transaction shall be governed by the laws of the United States and the laws of the State of California, without regard to conflict of law rules. Any dispute shall be handled by the competent state or federal courts located in California, United States, unless mandatory consumer protection laws require otherwise.
20. Contact Information
If you have questions about these Terms of Service, orders, payments, shipping, returns, refunds, privacy, or disputes, please contact Exampleone through service@gorlivo.com or +1 (417) 362-8742. Our company address is 1090 S Neosho Blvd Ste 1156, Neosho, MO 64850, US.